They Loved Working With You—So Why Didn’t They Use You Again?
- Quinn Edwards
- Jul 3
- 1 min read
You Did Everything Right… So Why Did They List With Someone Else?
You helped them find their dream home.
You answered every question, showed up early, and negotiated a deal they were thrilled about.
So it stings when you find out…
They listed with someone else.
Not because they had a bad experience.
Not because you did anything wrong.
But because you weren’t top-of-mind when it mattered most.
Loyalty Isn’t Automatic—It’s Earned (and Maintained)
Here’s what most agents believe:
“If they loved working with me, of course they’ll come back.”
Unfortunately, that’s not how it works.
According to NAR:
74% of clients say they’d use their agent again
Only 26% actually do
Not because they changed their minds.
Because they forgot your name.
The Cost of Not Staying in Touch
When the only contact you have with a client is at the closing table, you’re leaving the next transaction—and referral—up to chance.
That’s where email makes all the difference.
✅ Keeps your name familiar
✅ Shows up regularly with valuable content
✅ Positions you as their go-to expert for years to come
Realtor Genie Makes Loyalty Automatic
We write and automate relationship-building email campaigns that:
🔁 Stay in touch for you
📬 Share homeowner tips, local updates, and seasonal advice
📈 Turn happy past clients into repeat clients—and referral sources
You don’t have to remember to follow up.
You just stay top-of-inbox—and top-of-mind.
Want to Keep Your Clients for Life?
Don’t assume loyalty. Build it—automatically.
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